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Equipment Rental Huntsville, Alabama Since 1966 256-883-9173 Local Calls 866-883-9312 Toll free
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Frequently Asked QuestionsHow long is a "day"?
A "rental day" is 24 hours, in most cases, although a "rental day" can be longer or shorter on weekends or holidays. How long is a "rental day" on weekends?On weekends, we are not open on Sundays. Therefore, equipment for use on Sunday can be picked up Saturday. Pick up equipment on Saturday morning, return Monday before 8am for a one day charge. 8 hour running time limit for a one day charge. Meter time over 8 hours will be pro-rated at 1/8 of the daily rate per hour. __________ How long is a "rental day" on a holiday?On Motorized equipment: If the holiday falls on Monday, pick up the item on Saturday before 12 noon, return early Tuesday morning. The charge will be a 1 day charge. 8 hour running time limit for a one day charge. Meter time over 8 hours will be pro-rated at 1/8 of the daily rate per hour. On Non-Motorized equipment: The rate on non-motorized equipment for this time period will be ONE DAY. A holiday that falls during the week will be charged according to the number of days involved in the holiday period. Call for the rental rate. __________
Is it possible to reserve equipment for when I need it?
Yes, inquiries may be made by email if you know specifics, such as choice of equipment, pick up date and return date. Final reservations must be made by telephone. __________ Do you deliver the equipment or must I pick it up?Either way. Delivery fees are calculated according to mileage, or you may opt to save the fee and pick up yourself. Trailers are furnished for larger equipment, although you must have a truck of suitable capacity to tow the load.
__________ What forms of payment do you accept?Forms of payment accepted are cash, major credit cards, or both personal & business checks. Credit card payment is required for a few items such as scaffolding and stump grinders. Commercial accounts are welcome via credit application.
__________ What types of ID are accepted?A current Driver's License with a picture is required. One other form is needed which can be a credit card, work badge or ID card, SS card, Bank account card, or any other form of ID that verifies your identity. Out-of-town customers are welcome, but 3 forms of ID are required. Our Insurance carrier requires that these verifications be met.
__________ Do you charge if I'm late returning an item?Yes. We sell TIME. Overtime charges vary with different types of equipment. Call our store for details. __________ Are there any charges in addition to the rental charges?
Items that are
bought are subject to current Sales Tax rules. Items that are
rented are subject to a Use Tax, otherwise known as Rental Tax.
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